Speaking Engagement
Speaking Engagement (Members)
Breakout: Measure What Matters with Ryan, Kristin, and Ellen
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Breakout: Measure What Matters with Ryan, Kristin, and Ellen

Ryan, Kristin, and Ellen start with Jeffrey LaValley’s LinkedIn essay arguing that alumni engagement is a relationship strategy, not a program, and that attendance and open rates never tell you whether someone actually left more connected.

The conversation turns that into a practical fix: rather than counting activity, measure movement, borrowing annual-giving logic to track first-time and repeat engagers and moving people along a continuum from a class note or a social comment toward a real conversation and a defined role.

They pair it with Upjohn Institute research on where graduates settle, which shows flagship alumni scatter to major metros while regional-public grads stay close to home, and agree the geography is interesting but secondary to simply asking alumni what they want and resourcing the people who do the work.

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