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Marcomm can be a vital barometer. Why isn’t higher ed using it that way?
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Marcomm can be a vital barometer. Why isn’t higher ed using it that way?

No snappy slogan or shiny new logo can fix a broken lived experience.

Marcomm can be a vital barometer. Why isn’t higher ed using it that way?

By Kristin Hanson

Every year, an institution runs a giving day. And every year, the returns decline.

After each event, the alumni engagement and advancement comms teams survey representative groups of alumni and donors. The feedback is consistent, almost word-for-word, year after year…

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